At Motili, The Customer Is Our Top Priority!

Free Shipping

From day one, our biggest goal has been to become the go-to webshop for the United Kingdom and Ireland when it comes to the coolest products. With us, you, as the customer, are at the center, and our goal is always to keep the customer satisfied. That's why we cover the shipping costs

Our 24/7 customer service

"With us, you’re never alone. Whether it's day or night, our 24/7 customer service is always available to assist you. Whether you have a question about a product, are facing an issue, or just want more information, you can always rely on quick and expert support. We understand that sometimes you need help immediately, and that’s why we’re always here for you – no matter the time. You can reach us via the contact tab. We make sure you always get a solution. Your experience is important to us, and we want to ensure you always feel supported, no matter when. With our 24/7 customer service, you can trust that we’re here for you when you need us most. Your satisfaction is our top priority, and we ensure you’re always in good hands.

Not satisfied? Money-back guarantee

Everything we do is centered around your satisfaction. We understand that it can sometimes be difficult to buy a product online without having held it first. That’s why we offer a money-back guarantee. If you’re not completely satisfied with your purchase, you can return the product within 14 days and receive a full refund. No complicated terms, no fine print – just a fair promise. With this guarantee, we want to give you the confidence to shop risk-free. We believe in the quality of our products and do everything we can to make your experience as good as possible. Your satisfaction is our greatest priority, and we’re confident that you take no risk when choosing our products

Pay securely with Klarna

We want to provide you with a sense of security while shopping on our webshop. That’s why we offer Klarna to our customers. This way, you receive the product first and pay only afterward. We hope this gives you peace of mind as our valued customer

Need help?

We believe it’s important to provide our customers with the best service, which is why our customer service team is available 7 days a week to answer all your questions, so you never have to face anything alone.